Terms of service

These terms are the agreement between you and OKIL AI Pvt. Ltd. ("Okil", "we", "us"), a company based in Kathmandu, Nepal, for your use of Okil. By creating an account or using Okil you agree to them. If you use Okil for a firm, you confirm that you may accept these terms for it.

1. What Okil is

Okil is software for legal practice: case and client management, a client portal, billing records, and Bahas, a legal research aid. Okil is not a law firm. It does not give legal advice, and using it does not create a lawyer-client relationship between you and us.

2. Accounts

• Give accurate information and keep it up to date.
• Keep your sign-in details secret. You are responsible for what is done with your account, so tell us at once if you think it has been used without your permission.
• A person has one type of account: platform administrator, firm member, or client. You cannot use the same account as both a firm member and a client.
• An advocate must have a verified Bar Council licence before inviting clients to the portal.

3. Firms, owners and members

A firm's owner is responsible for the firm's workspace: who is invited, what role each person has, which areas they can use, and how the firm's records are handled. The owner decides which members can use the casework, Bahas and reports areas. The firm is responsible for the work its members do in Okil and for having a lawful basis to record and message its clients.

4. Trial, plans and payment

• A new workspace starts with a 14-day trial with everything switched on. No card is needed.
• After the trial, a plan is needed for the case, calendar and Bahas areas. Without one, your account, billing, settings, documents and time tracking keep working, and the other areas pause until a plan is active. Nothing is deleted when that happens.
• Plans, what they include and their prices are shown on the pricing page. Prices may change for future periods, and we will show the new price before you renew.
• There is no card checkout. You pay by eSewa, Khalti or bank transfer, and we record the payment and switch the plan on. A plan runs for the period you paid for.

5. Your information

You keep ownership of everything you and your firm put into Okil. You give us permission to store, process and display it, and to send it to the outside providers described in our privacy policy, only so that we can run Okil for you. Our privacy policy explains what we collect and how it is protected.

You are responsible for what you put in. Do not enter information you have no right to use, and make sure you have the consent you need before you contact people through Okil. Okil helps by recording consent and offering people a way to stop messages.

6. Using Okil properly

• Do not break the law or anyone's rights, or use Okil to send spam or misleading messages.
• Do not try to get into another firm's information, or to bypass limits, access controls or security measures.
• Do not upload harmful code, or interfere with the service or load it unreasonably.
• Do not copy, resell or reverse engineer Okil, or the legal library, except as the law allows.

7. Bahas and AI

Bahas uses AI and a library of legal text to help you research. It can make mistakes, miss relevant law, or reflect text that is out of date. Every claim points to a numbered source so you can check it, and Bahas removes citations that do not match a passage it retrieved. That shows a citation points to a real passage. It does not show that the passage supports the conclusion, or that a provision applies to your facts.

8. Third-party services

Okil works with services from others, such as email and SMS delivery, file storage, AI providers, and Google Calendar and Gmail if your firm connects them. Their own terms apply to those services, and we are not responsible for them beyond what the law requires.

9. Our intellectual property

Okil, its design, software and the compiled legal library belong to us or our licensors. We give you a limited, non-exclusive right to use Okil while you have an account and follow these terms. Public legal texts remain public. Nothing in these terms transfers our rights to you.

10. Availability and changes

We work to keep Okil available and accurate, but we do not promise it will be uninterrupted or error-free. We may change or add features. If we make a change that significantly reduces what a paid plan includes, we will tell you in advance.

11. Ending your use

You can stop using Okil at any time. If you need a copy of your firm's information, write to support@okil.ai before you leave and we will work with you. We may suspend or end an account that breaks these terms, puts others at risk or is used unlawfully, and we will tell you why unless the law prevents us. An owner must transfer ownership or delete the firm before the owner's own account can be deleted.

12. Our responsibility

Okil is provided "as is". To the extent the law allows, we are not liable for indirect or consequential loss, lost profit, or loss that comes from relying on Bahas or on any information in Okil without checking it. Our total liability for a claim is limited to the fees you paid us in the 12 months before it arose. Nothing in these terms limits liability that cannot be limited by law.

13. Governing law

These terms are governed by the laws of Nepal. The courts of Kathmandu have jurisdiction over any dispute about them. We would like to resolve a problem with you first, so please write to us before starting a claim.

14. Changes to these terms

We may update these terms. We will show the date at the top of this page, and tell you by email or in the app about changes that matter. If you keep using Okil after a change takes effect, you accept the new terms.

15. Contact

OKIL AI Pvt. Ltd., Kathmandu, Nepal. Email support@okil.ai.